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Dine Privacy Policy


Rocket UK Ltd, trading as The Rocket Marketing Group ("we/us/our") operate Dine and are committed to protecting the integrity and security of your data and personal information. Through the use of appropriate policies and procedures, we, as Data Controller, seek to ensure that our use of your data shall comply with the Data Protection Act 2018 and other UK and EU regulations, such as the GDPR. We are registered as a Data Controller with the Information Commissioner's Office, registration number Z8722213.


Unless stated otherwise, this, our current Data Protection & Privacy Policy applies to all information that we gather, store and use. By using this site or agreeing to our Terms, you consent to the collection, processing, storage and use of any of your personal information as set out above.


The Data Protection Act 2018, Personal Data defines it as data that relates to a living individual who can be identified:


  • From that data, or
  • From that data and other information which is in the possession of, or likely to come into the possession of, the data controller, and includes any expression of opinion about the individual, and any indication of the intentions of the data controller or any other person in respect of the individual. 


We will collect personal data when you register with us or participate as a member on the site.


We may transfer your details to external IT providers to store your data securely and provide backup services.


Wherever possible, personal data will not be obtained, held, used or disclosed unless the individual has given their positive consent. The data will be kept as long as necessary.


Our legal basis for processing data is your consent. We collect and process personal data for the following reasons:


  • Research
  • Analysis
  • Client Reporting
  • Provision of Discounts
  • Savings or other scheme Benefits
  • Accounting and Advisory Services.


We shall not pass your data to other organisations without your express consent, except for the purpose of providing the above services. Some of the optional information we take is for internal research purposes, to help us improve our product and the customer experience.

The collection of your data is necessary to create any of your memberships with us. All personal data which is used to create these memberships would have been initially supplied by you.


With your permission we use your location to calculate your distance from nearby restaurants and to allow you to find restaurants within a set radius of a chosen location.


We will also see your location when you are using your Digital Dine Card to determine if you are close to the restaurant. You may stop sharing your location data with us at any time. 


We will never sell, rent or trade your personal information to third parties. However, in order to operate the site, or provide some of the services, discounts, savings or benefits that you require, we may need to supply selected third parties e.g. a restaurant, with your Personal Information, but it will only be for the stated purpose and no other.


Please be aware that with some providers on the site, you will need to provide them with your Personal Information. Such data will be subject to the Privacy Policies of the relevant third party which you should read and consider carefully before submitting any information. 


Our policy of not disclosing your personal information will apply except in those circumstances specified by relevant law, primarily: 


  • To safeguard national security
  • The prevention or detection of crime including the apprehension or prosecution of offenders
  • Discharge of regulatory functions (includes health, safety and welfare of persons at work)
  • To prevent serious harm to a third party
  • To protect the vital interests of the individual, primarily life and death situations
  • Assist in the assessment or collection of tax duty


From time to time we may wish to contact you by either email or phone, to find out your opinion of our services and with offers that might be of interest to you and service updates.


We may email you service updates which are defined as the following:


  • New restaurants coming on board
  • Offers
  • Dine Extras
  • Changes to Terms and Conditions
  • Specific discounts in your area, should you choose to provide us with your postcode


We will also send you emails about competitions. You may at any time update your preferences for receiving this via the My Account section of the website or by writing to and we will amend our records accordingly.


You have the right to request a copy of the personal data that we hold about you, known as a Data Subject Access Request. You may also add, amend or delete information as appropriate. You may make a Data Subject Access Request verbally by calling 01273 668831 or by writing to The Rocket Marketing Group, P.O. Box 5141, Brighton, BN50 9SZ with two forms of ID.


You can object to the processing of your personal information, request the restriction of processing of your personal information or request portability of your personal information. You may also withdraw your consent at any time without affecting the lawfulness of processing based on the consent before its withdrawal. You have the right to complain to the Information Commissioner’s Office (ICO) about our collection and use of your personal information.


Rocket UK Ltd have an appointed DPO who can be contacted via email: Alternatively, you could write to: The Data Protection Officer, The Rocket Marketing Group, Telecom House, 125-135 Preston Road, Brighton, BN1 6AF. 


The security of your data is very important to us and we seek to protect it from wrongful loss, misuse, alteration or destruction. Our security controls and processes are reviewed regularly to ensure that they are in line with changes in the law and technology.


We may make changes to our privacy policy occasionally.  Significant changes and any changes to the way we treat your personal information will be communicated to you on our website or by email giving you the opportunity to review them.



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